A recent survey by Info-Tech Research Group reveals that 70% of respondents are already using generative AI chatbots, with Microsoft Copilot leading adoption at 78.84%. As AI technology advances, IT leaders are prioritizing AI-powered detection tools and content authentication methods to combat the rising threat of deepfakes and AI-powered cyberattacks. According to Info-Tech’s findings, AI ranks as the second-most disruptive force to business operations, just behind talent shortages.
The survey also highlights the growing importance of quantum computing, with 33% of organizations in the media, telecom, and technology sectors investing in this technology. Post-quantum cryptography is becoming a critical priority, particularly for industries handling sensitive data, such as finance, healthcare, and government. Brian Jackson, lead author of the report, notes that IT leaders must act now to future-proof their operations in the coming months.
The Tech Trends 2025 report provides strategic guidance on leveraging AI avatars, quantum computing, and post-quantum cryptography to stay competitive and secure.
One of the most striking findings is the widespread adoption of generative AI chatbots, with 70% of respondents already using them to transform user experiences and customer service. Microsoft Copilot leads the pack at 78.84%. However, this increased reliance on AI-generated interactions also raises concerns about deepfakes and the need for robust AI detection and defense mechanisms.
The report highlights the growing threat of deepfakes, which can be used for fraud and misinformation. IT leaders are prioritizing AI-powered detection tools and content authentication methods, such as blockchain, to combat these threats. It’s alarming to see that AI ranks as the second-most disruptive force to business operations, just behind talent shortages.
On a more positive note, quantum computing is finally becoming accessible through cloud platforms, enabling real-world business experiments. Industries like media, government, and financial services are leading the charge in quantum investments, with 33% of organizations in these sectors already investing in quantum computing.
However, the report also sounds the alarm about the need for post-quantum cryptography. With the threat of quantum computers breaking current encryption methods looming, organizations must prepare for “Q-day.” It’s reassuring to see that 31% of advanced IT departments plan to invest in post-quantum cryptography before the end of 2025.
The report also highlights the importance of expert models, which are custom AI models tailored to specific industries. These models improve the accuracy and relevance of AI outputs, enabling businesses to derive exponential value from their AI investments. It’s impressive to see that 80% of high-maturity IT departments have already invested in AI or plan to do so by the end of 2025.
Finally, the report emphasizes the need for AI sovereignty, balancing AI adoption with governance and control to protect sensitive data and ensure AI performance. By 2026, more companies will run localized AI models to improve cost-effectiveness and maintain control over their AI initiatives.
Overall, the Tech Trends 2025 report provides a comprehensive roadmap for IT leaders to navigate the complex landscape of emerging technologies. As we look ahead to the future of IT, it’s clear that organizations must prioritize AI detection, post-quantum cryptography, and expert models to stay competitive and secure.
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